Last night while we were out to dinner, I was still annoyed. I mean, it’s my Wednesday. All I wanted to do was sit on the couch, do some computer work and not brush my hair. LOL. However, I spent four hours blasting sears because they kept telling me to be patient. According to both @searscares and @searsbluecrew a solution will not be instantaneous. Instantaneous after a month? You have got to be kidding me. So, I pretty much spent my day, on the couch, blasting Sears. LOL. So, back to dinner…. I showered, put clothes on and went out in public, all because we have no fridge. It might…

Here’s my conversation with @blueservicecrew Me: Are you the same person that runs the FB page? SEARS: Yes, we work as a team. Me: We still have not had any resolution regarding our fridge. My husband has talked to the FB person who says a Claims Manager will be in contact with us ASAP. That was Monday. My husband has contacted FB twice since then and we’re told to be patient. There are a lot of claims after the holiday… our claim has been on going for a month. At this point we’re stuck w/ Saturday as being the earliest something can be done. However, I already know that the serviceman will come. Look at…

Once I start to openly blast SEARS, their main verified Twitter account @searscares steps in for “damage control”. First they followed me, and asked that I DM some information to them, so they can assist me. I said, no. Me: Please RT This is a PSA: Don’t buy a @Sears appliance. You will pay good money for a product that needs serviced. They have no service! SEARS: We’d like to help. Please send us a DM w/ your full name, phone # and mailing address so we can review for resolution. Me: We’ve done that several times. We get standard replies. No solution. I was just told by @blueservicecrew to stop being redundant…